How to change Mobile number at Wise.com?

Here’s what you can do to change your phone number on your Wise account:

1. Go to the Link to Change Your Phone Number:
   • Follow this link to change the number on your Wise account.
2. Prepare Your New Number:
   • Make sure your new number is ready and able to receive texts.
3. Submit the Required Information:
   • When you change your number, we’ll ask for:
     • A selfie with your ID
     • Your new number (include the country code +91)
4. Verification Process:
   • We will send you an SMS to verify your new number.
   • It takes between 1–2 working days to review your request.
5. Troubleshooting Tips:
   • Ensure your device can receive texts.
   • Check for mobile signal or try switching it off and on.
   • Make sure your number isn’t blocked due to too many verification requests.
6. Email Alternative:
   • If you’re having trouble uploading your selfie with ID, you can email it to us as an attachment along with your new phone number (including the country code).

Please follow these steps to update your phone number successfully. If you continue experiencing issues, there might be specifics we need to address on a case-by-case basis.

You can also give us a call if you still have issues changing your phone number.

Let us know if you have any other questions. We’re happy to help.

Best Regards,

Wise